Warranty

At iRoger Hearing, we stand behind the quality of our products. This Warranty Policy explains the coverage provided for our hearing amplification products.

1. Warranty Coverage

iRoger Hearing Inc. provides the following warranty coverage:

  • Hearing amplification devices: 2-year limited warranty
  • Accessories (cables, ear tips, charging components): 90-day limited warranty

The warranty period begins on the date of delivery.

2. What Is Covered

This warranty covers manufacturing defects and functional issues that occur under normal consumer use, including:

  • Device malfunction not caused by misuse
  • Charging or power-related defects
  • Audio performance issues due to internal component failure

All products are inspected and tested prior to shipment to ensure quality.

3. What Is Not Covered

This warranty does not cover:

  • Damage caused by misuse, abuse, or improper handling
  • Normal wear and tear
  • Water or liquid damage
  • Unauthorized repairs or modifications
  • Loss or accidental damage

4. How to Request Warranty Service

If you experience a problem with a product purchased from iRoger Hearing:

  1. Contact our support team at support@irogerhearing.com
  2. Provide your order number and a description of the issue
  3. Our support team will troubleshoot and, if applicable, provide repair or replacement instructions

In most cases, technical support and a suitable solution will be provided promptly.

5. Replacement or Repair

If a warranty claim is approved, iRoger Hearing Inc. may, at its discretion:

  • Repair the product
  • Replace the product with the same or an equivalent model

Shipping terms for warranty replacements will be communicated during the claim process.

6. Warranty Scope

This warranty applies only to products purchased directly from irogerhearing.com and is valid for customers located in the United States.

7. Contact Information

For warranty-related inquiries, please contact:

iRoger Hearing Inc.
Email: support@irogerhearing.com
Phone: +1 805-227-8096

Business Address:
1500 N Grant St #4515
Denver, CO 80203
United States

Updated on January 12, 2026