At iRoger Hearing, we value customer feedback and strive to maintain transparency and authenticity in all product reviews. This policy outlines our guidelines for submitting and displaying reviews on our website.

1. Who Can Leave a Review?

• Customers who have purchased and used our products are encouraged to leave honest feedback.
• Reviews must be submitted by real individuals, not automated bots or third parties.
• We may verify purchases before publishing a review to ensure authenticity.

2. Review Submission Guidelines

To ensure helpful and relevant reviews, please follow these guidelines:

• Reviews should be honest, respectful, and based on your actual experience with our products.
• Avoid including offensive, discriminatory, or inappropriate language.
• Do not include personal information, such as phone numbers or addresses.
• Reviews should focus on the product itself, including quality, usability, and overall experience.
• Any claims about medical benefits should be based on personal experience, as iRoger Hearing does not provide medical advice.

3. Moderation & Approval Process

• All reviews are subject to moderation to ensure compliance with this policy.
• We reserve the right to reject, edit, or remove reviews that contain:
  • Profanity, hate speech, or abusive language.
  • False or misleading information.
  • Spam, advertisements, or links to external websites.
  • Irrelevant content not related to the product.
• If a review is modified for clarity or compliance, we will indicate that an edit has been made.

4. Responding to Reviews

• We encourage open communication and may publicly respond to customer reviews to address concerns, answer questions, or express gratitude.
• If you have an issue with a product, we recommend contacting our customer support team first for assistance.

5. Incentivized Reviews

• iRoger Hearing may offer discounts or incentives for leaving a review, but we do not allow or support fake or misleading reviews.
• Any incentivized review will be clearly labeled as such.

6. Reporting a Review

If you believe a review violates our policy, please contact us at [Insert Contact Email] with details. We will investigate and take action if necessary.

7. Changes to This Policy

iRoger Hearing reserves the right to update this review policy at any time. Any changes will be reflected on this page.